How to Add a New Payee from Express Payment in Niobi Introduction If you're setting up an Express Payment in Niobi and the person or business you want to pay isn't saved yet, you don't need to leave the payment flow to add them. Niobi lets you add a new payee — with their contact and payment details — right from Step 1 of the Express Payment flow, so you can go straight from adding a payee to paying them. In this guide, you'll learn: - How to open the Add Payee screen from Express Payment - How to enter a payee's name and contact details - How to choose between Individual and Organization - How to add mobile money or bank account payment details - How to add more than one payment method for the same payee Time to complete: 2–3 minutes\ Difficulty: Beginner Before You Start To add a new payee in Niobi, make sure you have: - The payee's first and last name (or organization name) - Their payment details ready — a phone number for mobile money, or account details for a bank transfer - Optionally, their contact details if you want to save that alongside the payment information Step 1: Start from the Payee List From the Make Payments screen, select Express Payment. On the payee selection screen (Step 1 of the Express Payment flow), you'll see: - Payee Name\* search bar — for finding an existing payee - + Add new payee link, top right — click this to add someone new - The existing payee list below, each with an avatar, name, and masked account details Click + Add new payee to open the payee creation form. Step 2: Enter the Payee's Name and Type On the Add Payee Details screen, start with: - First Name\* (required) - Last Name\* (required) - Individual / Organization — a pair of checkboxes to indicate whether you're adding a person or a business. Individual is selected by default. - + Add Contact Details — an optional expandable link to add further contact information (such as email or phone) beyond what's required for payment Step 3: Add Payee Payment Details Under Add Payment Details, first confirm the currency using the selector in the top right (e.g., KES). Then choose a payment method type: - Mobile Money tab (selected by default) - Bank Account tab If you choose Mobile Money, you'll see three sub-options: - Send Money (selected by default) - Paybill - Till Number For Send Money, enter the payee's Phone Number, including the country code (e.g., +254 for Kenya). If you choose a Bank Account instead, you'll be prompted for the relevant bank details rather than a phone number. Step 4: Save and Add the Payee If the payee has more than one way to be paid, click + Save & Add Another Payment Detail to add an additional payment method before finishing — for example, saving both a mobile money number and a bank account for the same payee. Once you're done, click Add Recipient to save the payee. You'll be returned to the payee list, where the new payee should now appear and can be selected to continue the Express Payment. Tips & Best