Resetting Your Niobi Password Introduction Forgetting your password happens to everyone. The good news is that resetting your Niobi password is quick and secure. Whether you've forgotten your password or want to change it for security reasons, this guide walks you through the entire process. Niobi uses a secure email-based password reset system to ensure that only you—the true account owner—can change your password. This protects your account from unauthorized access. What you'll learn: - How to reset a forgotten password - How to change your current password - Password security best practices - What to do if password reset isn't working Time to complete: 3-5 minutes Before You Start For a password reset, you'll need: - Access to the email address registered with your Niobi account - An internet connection - A few minutes of time Note: If you can't access your registered email address, see the troubleshooting section below. \How to Reset a Forgotten Password Follow these steps to reset your Niobi password: Step 1: Go to the Niobi Login Page - Open your web browser - Navigate to https://app.niobi.co/login - You'll see the login form with email and password fields Step 2: Click "Forgot Password?" - Look for "Forgot Password?" - Click on this link - You'll be taken to the password reset page Step 3: Enter Your Email Address - On the password reset page, you'll see a field for your email - Enter the email address associated with your Niobi account - ⚠️ Make sure you type it correctly with no extra spaces - Click "Send Reset Link" Step 4: Check Your Email Niobi will send a password reset email to your registered address: - Check your inbox for an email from Niobi - Usually arrives within seconds - Check your spam or junk folder if you don't see it - \[ \] Open the email from Niobi - Look for the "Reset Password" button or link - Click the link ⏰ Important: The password reset link expires after 24 hours. If expired, request a new one. Step 5: Create Your New Password - You'll be taken to a page to create a new password - In the New Password field, enter your new password Password Requirements: RequirementExamplesMinimum length8 characters (we recommend 12+)Uppercase letters At least 1: A-ZLowercase lettersAt least 1: a-z NumbersAt least 1: 0-9Special charactersAt least 1: !@#$%^&\* Example strong password: - In the Confirm Password field, re-enter your new password exactly - Double-check both passwords match - Click "Reset Password" or "Confirm" Step 6: Password Reset Confirmation ✅ - You'll see: "Your password has been reset successfully" ✅ - You can now log in using your new password - You'll be redirected to the login page Step 7: Log In With Your New Password - Go to https://app.niobi.co/login - Enter your email address - Enter your new password - Complete two-factor authentication (SMS, email, or authenticator) - ✅ You're logged in! How to Change Your Password When You Know Your Current Password If